Chatbots by industry

Chatbots are versatile tools that can be utilized across a variety of industries, from e-commerce to healthcare, and from conversational marketing to customer service. They offer a convenient and efficient way to communicate with customers, making them a valuable addition to any business.

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Chatbots can be utilised for a variety of industries

Chatbots for ecommerce

Unlock the full potential of your e-commerce business by integrating a sophisticated chatbot that can handle product recommendations and customer support 24/7. From order confirmations to delivery status updates, our chatbot can handle it all, helping to drive sales, generate leads and enhance the overall customer experience.
Recommended features:
  • Messenger chatbot shopping
  • Virtual assistant for product selection
  • Order status tracking
  • Assistant for FAQ (NLP/NLU)

Chatbots for healthcare

Healthcare chatbot solution offers a personalized and satisfactory experience for patients. It streamlines patient pathways and medication management, allowing patients to schedule appointments and consultations directly through the chatbot. This reduces healthcare professionals' workload and reduces patient waiting and consultation time, ultimately improving the efficiency and quality of patient care delivery. Our chatbot solution can help you enhance the patient experience while also making your healthcare organization more efficient and effective.
Recommended features:
  • Registration for visits and management
  • Personalised health tests and quizes
  • Virtual consulting
  • Automatic surveys

Chatbots for insurance

Our insurance chatbot solution can help increase customer awareness and educate prospects about the benefits of your insurance products. By using omni-channel conversational marketing, it can increase your brand's interaction and engagement with customers. It can also save time and reduce costs by automating frequently asked questions. Additionally, our chatbot can help increase insurance sales by automating the lead generation process.
Recommended features:
  • Personalised quote calculators
  • Insurance event declarations
  • Account updates, reminders and care
  • Assistant for FAQ (NLP/NLU)

Chatbots for recruitment

Improve your recruitment process and increase the number of applicants with recruitment chatbot. Our chatbot can fully automate the intake and segmentation of new job applicants, making the recruitment process more efficient and effective. By combining our recruitment chatbot with Facebook ads performance marketing, you can reach your target audience, automate initial questionnaires, and minimize the cost per application. Let us help you streamline your recruitment process and find the best candidates for your company.
Recommended features:
  • Interactive job applications
  • Assistant for FAQ
  • Automatic questionnaires
  • Registration for interviews

Chatbots for telecommunication

Telco chatbot solution can help create a convenient customer experience while building a personal relationship. Our chatbot can gather information about the customer, provide troubleshooting assistance and collect feedback. By automating simple tasks and frequently asked questions, it can also optimize and reduce the workload of telecommunication professionals. Enhance the customer experience and streamline your telecom business with our chatbot solution.
Recommended features:
  • Interactive lead generation
  • Fast automatic answer to frequently asked questions
  • Nearest store location
  • Account and billing management via chatbot

Chatbots for HR

Are you looking for ways to streamline HR processes and improve the employee experience?

Our HR chatbot solution can help save time, money and resources by automating workflows and manuals, making onboarding new employees smooth, providing guidance and essential information, ensuring frequent updates for employees, centralizing information, optimizing recruitment and handling vacation requests.

Imagine having a more efficient HR department, improved employee experience and streamlined processes.
Recommended features:
  • Virtual assistant
  • Onboarding guides and tutorials
  • Employee feedback collection
  • Dynamic company updates and reminders

Chatbots for institutions

Government chatbot solution can help streamline support, increase admissions and automate processes for governmental institutions by providing relevant information and customer support 24/7. The chatbot can handle a variety of tasks such as answering frequently asked questions, helping with application or permit processes, and providing updates on services and information. By leveraging our conversational bots, you can improve the customer experience, lower operational costs and increase efficiency.
Recommended features:
  • Fast automatic answers to questions
  • Chatbot lead registration to consultations
  • Nearest location provider and guidance
  • Chatbot guidance for documents and procedures

Chatbots for SAAS

SaaS chatbot solution can help save time by automating frequently asked questions about your software, providing troubleshooting, real-time network status updates, and self-service across different channels. Our chatbot can engage with website visitors and social media subscribers, provide product advice, and gather or close leads. It can help you increase engagement, improve the user experience and streamline your support process.
Recommended features:
  • User on-boarding
  • Technical virtual assistant
  • Automatic user surveys
  • Engaging lead generation and sales chatbot

Chatbots for logistics

Logistics chatbot solution can help handle incoming questions about your services, provide real-time updates on parcel status progress and automate questions and customer service inquiries reducing time needed from your client support team. Our chatbot can help you increase efficiency, improve customer experience and streamline your logistics processes.
Recommended features:
  • Shipment status tracking
  • Nearest service location
  • Delivery status notifications
  • Assistant for FAQ (NLP/NLU)

Chatbots for restaurants

Automatically respond to messages sent to your restaurant. Automate FAQs, booking reservations and ordering food. No matter how busy your restaurant is, your staff can focus on serving, while chatbot takes care of the messaging. Introduce your customers with the special menu options before they even get to your restaurant.
Recommended features:
  • Automated food ordering with chatbot
  • Restaurant table reservations
  • Dynamic food menus
  • Assistant for FAQ (NLP/NLU)

Automotive chatbots

Automotive chatbot solution can help automate lead generation and customer service for car dealerships on social media and websites. It can demonstrate available inventory, automate test drive booking, recommend a vehicle, provide details and specs via chatbot. Our chatbot can help you increase efficiency, improve customer experience and streamline your lead generation process. Turn on your autopilot and contact us today
Recommended features:
  • Virtual assistant
  • Interactive car showcase
  • Test drive booking system
  • Access to product information

Chatbots for salons

Deploy chatbot for your salon to assist customers and prospects with booking an appointment. Instantly answer their questions, help them find the salon, showcase your services, advice on different styles, suggest tips and recommend products. Be available 24/7 and never miss a client again.
Recommended features:
  • Assistant for FAQ
  • Appointment booking system
  • Customer feedback collector
  • Services and products showcase

Chatbots for sports teams

Interact with your fans on an even more personal level. Be where your fans are, automate FAQs, engage them with rich and interactive content, sell more tickets, merchandise and pay-per-view subscriptions. Enhance your fan engagement!
Recommended features:
  • Dynamic score updates
  • Integrated merchandise shop
  • Virtual assistant
  • Interactive event calendar


Our chatbot agency can improve your business in 3 key areas

Customer support chatbots

No more waiting: save time and deliver a superior and a more personalized customer experience.

Messenger chatbot marketing

Reach your targets the new way: stand out from the crowd with creative chatbot marketing campaigns, target, engage and turn conversations into sales.

Chatbots for lead generation and sales

Grow your business: Target and segment audience, gather data, resolve high-volume customer queries, engage, collect leads and build personalized connection with customers.
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Founded in May of 2018, ChatMarketing is a digital agency specialising in conversational commerce. We are helping companies from e-commerce, healthcare, telecommunications, logistics and financial industries to reduce costs and increase sales by using NLP and conversational AI chatbots for customer service automation and Messenger marketing.
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