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About us

We utilize conversational marketing to
sky-rocket your business


Mission


To help scaling our clients' businesses with most convenient conversational commerce solutions for online sales, lead generation and customer support automation.


Vision


To bring high quality conversational digital experiences for 100 million people all around the world.


ChatMarketing – Digital Agency that
Turns Conversations into Sales

Founded in May of 2018, ChatMarketing is a digital agency specialising in conversational commerce. We are helping e-commerce, B2C services and other high-traffic companies to reduce costs and increase sales by providing innovative services for marketing and customer service automation and optimisation.

We can help in various ways but these are most common:

  1. We are building custom chatbot solutions, which saves human resources and time for both you and your customers.

  2. We are integrating Messenger shopping as additional channel for sales and marketing. These solutions include dynamic products, Messenger-based cart and checkout and various automations for CRO on Messenger. Most common platforms that we can integrate Messenger with: Magento, Prestashop, WooCommerce, Shopify.

  3. We are running Facebook Ads traffic through interacting innovative marketing campaigns. This way our clients are developing long-term relationships with their customers and converting new conversations into sales. We also call it Messenger marketing.

  4. We are automating your customer support channels through NLP and AI solutions. Whether it's Facebook or your own website, we can handle it and reduce your costs and time for customer service activities.

  5. We are located in Lithuania, but are working internationally.


Our values

What we believe in

We are running our organisation strongly grounded in few principles... If you believe in same things, let's talk.

Instead of just patting ourselves on the back, we are looking into metrics and coming up with data-driven conclusions for improvement.


Accountability for all of our actions is what develops trust between clients, partners and team-members. It is a part of our long-term strategy.


Positive user experience makes the end users happy, ensures positive feedback, higher conversions and life-time value of customers.


Continious efforth into growing individually and interpersonally is what brings earned joy and progress.


It never stops us from expanding our vision, staying relevant in a fast-paced industry and coming up with new ways of creating value.


People tend to over-estimate what can be done in a year and under-estimate what can be accomplished in 5 years. We are patient.


Team

Who makes it happen



Clients

We have worked with


pokalbių dizainas

Conversational design and UX

storytellingas

Storytelling

grafinis dizainas

Graphic design

pardavimų procesų optimizavimas

Sales process optimisation

klientu-aptarnavimo-optimizavimas

Customer service automation

programavimas ir integracijos

Coding and integrations

skaitmenine-rinkodara

Digital marketing

analitika ir segmentacija

Analytics and segmentation

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Are you interested in working with us?

Get an offer

Leave the job for conversation commerce professionals. Fill out the form and get a business proposal in 3 working days.

E-commerce growth

Use scalable Messenger marketing solutions to help e-commerce businesses grow.

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Lead generation

Connecting with your potential B2C or B2B leads has never been so easy before.

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Customer support automation

Every minute matters when it comes to replying to a potential customer. Save your time and money by automating customer support.

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Interactive digital campaigns

Why have one-way communication when you can also engage your audience?

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