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ChatMarketing.co

Leading digital agency that builds chatbots and specialises in Messenger marketing

Customer support chatbots

No more waiting: save time and deliver a superior and a more personalized customer experience.

Messenger chatbot marketing

Reach your targets the new way: stand out from the crowd with creative chatbot marketing campaigns, target, engage and turn conversations into sales.

Chatbots for lead generation and sales

Grow your business: Target and segment audience, gather data, resolve high-volume customer queries, engage, collect leads and build personalized connection with customers.
89% of consumers want to use instant messaging to communicate with businesses.
Source: Facebook IQ

Chatbot use cases

Industries that utilise chatbots

Chatbots for e-commerce
  • Messenger chatbot shopping
  • Virtual assistant for product selection
  • Order status tracking
  • Assistant for FAQ (NLP/NLU)
Chatbots for healthcare
  • Registration for visits and management
  • Personalised health tests and quizes
  • Virtual consulting
  • Automatic surveys
Chatbots for logistics
  • Shipment status tracking
  • Nearest service location
  • Delivery status notifications
  • Assistant for FAQ (NLP/NLU)
Chatbots for insurance
  • Personalised quote calculators
  • Insurance event declarations
  • Account updates, reminders and care
  • Assistant for FAQ (NLP/NLU)
Chatbots for recruitment
  • Reaching job seekers with ads
  • In-depth intro to company and position
  • Advanced automatic questionaire and tasks
  • Segmentation based on applicants' results
Chatbots for SaaS
  • Customer on-boarding
  • Technical virtual assistant
  • Automatic user surveys
  • Engaging lead generation and sales chatbot
Attract audience with interactive Facebook Ads campaigns.
Create exceptional conversational campaigns for brand awareness.
Improve customer journey by enabling Messenger shopping.
Save time by automating customer service with a chatbot.
Expand your email list through Messenger marketing.
Monitor and optimise with custom chatbot metrics dashboard.

Integrations

Main channels we work with

Take your customer journey to the next level! Integrate a live chat with chatbot in your website or e-shop and execute workflow automation that improves productivity across your sales, marketing, and customer support.

Anytime, anywhere. Messenger makes it easy to stay connected with your customers. According to the latest numbers on Statista (2020) Facebook Messenger has more than 1.3 billion monthly active users.
With WhatsApp, you'll get fast, simple and secure messaging. WhatsApp is leading when it comes to messaging with more than 1.6 billion active users. And the best part is that you can automate your business profile interactions with a chatbot.
Relatively new player in conversational marketing. While Instagram Stories have only been around for about three years, it’s become a big part of what makes the social media platform popular. Stand out from the crowd and get ahead of your competition by combining attention-grabbing stories and engaging Instagram chatbot.

Team

The magic makers

Founded in May of 2018, ChatMarketing has been gaining expertise in conversational commerce and Messenger chatbot marketing. Our innovative services for marketing, sales and customer service automation has been trusted by various different companies and brands.

Located in Lithuania, Eastern Europe, we are a perfect match of highly skilled yet competitively priced labour, international experience and professional business communication. We are ready to take on your next big conversational project!

About us

Testimonials

What clients have to say about our capabilities and results

FAQ

What? How? Why?

Chatbot is software powered by rules or artificial intelligence that understands user’s requests, provides answers, and performs certain tasks. Chatbots are programmed to understand customer requests, provide answers and perform certain tasks. From the user’s point of view, a chatbot is an easily accessible and time-saving way to get information, recommendations, or entertainment.
Like any other functional marketing solution, chatbot projects require thorough analysis, attentive strategy planning, flawless implementation, constant testing, and optimizing. Hiring an experienced agency will ensure you have a unique, effective, and beneficial chatbot.
When it comes to chatbot development, the most important element is a flawless user experience. The best user experience comes from lots of testing and user feedback. Our testing process consists of 4 steps: developer, internal, focus group and live testing. This significantly enhances the chatbot performance.
Chatbots do things faster and in some cases better. They can provide valuable customer service, support, and entertainment. Among the various ways you can improve customer satisfaction, chatbots are a powerful solution to help the business scale. One advantage of using bots is that they help businesses to provide faster around-the-clock customer service. Another advantage of using a chatbot is customer satisfaction. Customers are much happier when they get satisfactory answers and fast service, so they not only buy more but ideally, spread the word and return more often.
At ChatMarketing, it takes us between 2 to 6 weeks to launch the full-fledged chatbot. Our 4-step testing process ensures that the virtual assistant is functioning properly without any errors.
You can hire a freelancer or an agency to help you out with your chatbot project or Messenger marketing campaign.
The freelancer would probably be a cheaper option but it will most likely lack specific knowledge, whether it would be copywriting, graphic design, chatbot flow logic, analytics, or NLP (natural language processing). Hiring an agency on the other hand would cost more but it would provide you with a full range of competencies to ensure the best implementation and support.
In terms of cost, it usually depends on chatbot project scope: simple guided-dialog chatbots can cost from 700 euros (approx 850 usd) and NLP/NLU chatbots with advanced integrations can cost up to 15000 euros (approx 18000 usd).
Fill the free consultation form to find out what would be your chatbot scope and how much would it cost.

Process

Our projects include

  1. Thorough analysis: ensuring we are on the right path to success
  2. Copywriting: representing your company and leading your potential client
  3. Visual design: appealing to and converting your target audience through high-class visuals
  4. Client approval: assuring that all expectations are met and properly delivered
  5. Constant optimisations: learning and improving to achieve best results
  6. Monthly reports: making sure you are well informed upon all of activities and results

Free consultation

Interested in working together? Reach out!

We will get back to you within 48 hours.

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We are flexible and a free consultation will fit your busy schedule.

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Founded in May of 2018, ChatMarketing is a digital agency specialising in conversational commerce. We are helping companies from e-commerce, healthcare, telecommunications, logistics and financial industries to reduce costs and increase sales by using NLP and conversational AI chatbots for customer service automation and Messenger marketing.
info@chatmarketing.co
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